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Tracking Status Explanation

Handling time: 1-2 days (MONDAY - FRIDAY)

Transit time: 3-7 days (MONDAY - FRIDAY)

Our order cut-off time is 11.00PM {(GMT-05:00) Eastern Standard Time (Louisville)} every weekend

Out for Delivery: Carrier is about to deliver the shipment, or it is ready to pick up.
Exception: Custom hold, undelivered, returned shipment to the sender or any shipping exceptions. Please contact your local post office and provide them the tracking number to get further instruction.
Failed Attempt: Carrier attempted to deliver but failed, and usually leaves a notice and will try to deliver again. Please contact the local post office with the tracking number to arrange the delivery schedule or pick-up.

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